We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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It's just a little bigger than I thought.
It's more quality and more satisfying than I imagined. It arrived in two weeks. Thank you.
Product arrived in perfect condition and before the deadline! Congratulations!
crazy watch. gifts: adjust tool for bamboo & strap. shipping fast.
I love the product, but I didn’t receive the bracelets like the others clients. :(
Очень довольна магазином, товаром и продавцом, который дорожит своими покупателями. Большое спасибо!
bobo's birds hello the eart hot watch received. it is super cute :-) :-) ravie i love my wife's gift (bracelet) seal with watch it you very much best regards l. l.
good
Beautiful wooden watch
Excellent quality, special. Fast delivery.
Great Product. Recommended.
Product as advertised. Good packaging. Very good store! Recommended!
Super! Thank you!
very nice
Дошло за 15 дней в Челябинск . Хорошо запечатано , не повреждено.
Very nice watch
for thank! have one week. bought as gift. 10 days gone dash 4 arrow 5 seconds. hours arrow бралась measurement for windows laptop. i разбираюсь шибко not watch, believe this figure but acceptable. watch. store watch gift also in dabbed бусики)
Arrived early informed, beautiful watch and quality impresses. Super worth buying.
super watch fast delivery are recommended
oki
Beautiful watch
High-quality watch. There are no problems with changing the date and length of the watch bracelet. The watch comes with an additional wooden bracelet and a device for shortening the strap. For me case diameter should be a little bit smaller, despite this, I recommend buying.
Отличные часы. Качество на 5+
Заказом довольна. Часы отличные. Пока что не заводила, поэтому по поводу чёткости ничего сказать не могу. Позже дополню отзыв. Пришли очень быстро. Продавец общительный и старается помочь.
Watch arrived with a week. Came in a cardboard presentation box and a sack cloth style pillow. However, the product pics show a much nicer wooden box, so minus one star for that. Also included a link tool for sizing the wristband. Nice. Watch looks great.